Services / Facilities maintenance
Facilities maintenance,inside and out
Planned maintenance, reactive repairs and compliance checks for your building, run by the same accountable team that looks after your grounds.
Planned and reactive
A maintenance plan plus a repairs line
One helpdesk
Report it once: phone or email
Compliance tracked
Checks logged and certificates on file
Same team, inside and out
One manager for the whole site
What's included
The building, looked after like the grounds
Planned preventative maintenance
A yearly schedule of checks and servicing, so small faults never become big ones.
Reactive repairs
Leaks, lights, locks and doors fixed fast, with a dated photo report to close each job.
Building fabric
Roofs, gutters, walls, windows, doors and decorating.
Compliance checks
Fire doors, emergency lighting and water hygiene, with certified specialists where the law needs them.
External areas
Car park lining, bollards, fencing, gates and signage.
Proof of every job
Every job closed with photos, notes and the time on site.
Report it once
Watch the job, not the phone.
Every request gets a reference, a booked engineer and live updates, from the moment it is reported to the photo that proves it is fixed.
- Communication with your named contact
- Response times agreed in your contract
- Every job closed with photos
Job TV-1042
Car park light out · Riverside Court, Unit 4
- ✓08:14
Reported
Reported by the site manager by phone or email.
- ✓08:21
Assigned
Engineer booked in and arrival time shared.
- ✓10:05
On site
Arrived and signed in at reception.
- ✓10:48
Fixed
LED fitting replaced and tested.
- ✓10:52
Signed off
Photo report sent and the job closed.
Closed in 2 h 38 min, with photos.
One contract
Inside and out, one invoice
Outside
The grounds
- Grounds maintenance and landscaping
- Hard surfaces and car parks
- Winter gritting
Inside
The building
- Planned maintenance
- Reactive repairs
- Compliance checks
- Decorating and fabric
Together
One team
- One named contract manager
- One schedule for the year
- One invoice each month
- Agreed site specification